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Draft Engagement Principles

To help set the foundations for our future engagement we've come up with a set of principles. We put these together based on what we heard from you about the way we consult, and international best practices. In our testing, we heard the principles are ambitious, which is what we want them to be.

These principles aren't a detailed list of all the ways we're looking to improve how we engage. That will come in the plan we'll put together. These principles will be a commitment to you. About how we ask for your feedback, how we'll listen, and how you'll know the influence you had on the decisions we make.

Now we're testing them with you, we want to know if we're on target or if there's something we've missed.

Survey closes 5pm Tuesday 8 April

Information you provide in this survey is collected by our survey provider Engagement HQ, and accessible to Hutt City Council staff. View our Privacy Statement for information on what data we collect and how it is used.  

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Our draft principles

We will…

Engage well on what matters to you

We'll keep you updated on council work that affects you, in ways that make sense for you. We'll focus on talking with people most affected by our decisions and find ways to connect that work for them.


Be clear about the impact of your feedback

We'll tell you how your ideas and comments shaped our decisions and share results quickly and clearly. If we couldn't use your feedback, we'll explain why.


Be inclusive and accessible

We want to hear from everyone in Lower Hutt, especially people who haven't been heard before or have struggled with council processes. We’ll listen at times and places that work for you.


Engage genuinely with no hidden agendas

We'll be honest about why we're asking for your input and what influence you have in each decision. We'll listen, make room for new ideas, and be upfront when we need to change direction and why.


Be responsible partners under Te Tiriti

We commit to engaging with Mana Whenua and hapori Māori in good faith, upholding tikanga and our commitment to Te Tiriti.

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First impression, what do you think?

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