Your voice matters: Improving our engagement

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We’re working hard to improve how we connect with you, and the communities that make up our amazing city.

We’ve heard that the way we engage hasn’t always worked for everyone, so we’re making changes. We want to make it easier for everyone to share their views and to see how that input helps shape Council decisions. A new Engagement Framework and Action Plan will drive this.

Work on this project has been grounded in your past feedback and shaped by recent conversations with community. From this, we developed a set of Engagement Principles that aim to guide both the quality and intent of our engagement improvements - to make every interaction more inclusive, transparent, and meaningful.

Introducing our draft Engagement Framework

We’re excited to share Te Whiringa – Our Engagement Framework and Action Plan for your feedback.

This framework is our new approach to how we listen, involve, and partner with our communities. It weaves together your voices, Council expertise, and the principles of partnership to strengthen how we work together.

What’s in the Framework?

  • What meaningful engagement looks like at Council
  • What we’ve heard from you
  • Our shared principles and commitments
  • The six priority areas where we’ll focus our efforts to improve
  • Practical ways we’re changing how we engage across the city

On this page you can view our ‘At a glance’ summary so you can quickly understand what it’s about, or you can take the time to read the full draft Te Whiringa Engagement Framework document, before you have your say. We also have a separate copy of the Action Plan (also available in the full Engagement Framework document).

Then you can vote on the ideas you like below, and submit your own. You can also complete our survey to give detailed feedback and go into the draw to win a $500 Prezzy Card.

You can find hard copies and other ways to share your thoughts at your local Neighbourhood Hub.

There will also be opportunities to chat with us about this mahi, we’ll be out and about in the city over the next few weeks.

  • Tuesday 8 July 12.30-2.30pm at Avalon Park
  • Saturday 12 July 9am-12noon at Naenae Village Market
  • Saturday 19 July 9am-12noon at Riverbank Market
  • Saturday 26 July 10am-1pm at Wainuiomata Hub Market

Consultation runs from Monday 7 July 2025 to midnight Sunday 3 August 2025

Stay updated

Click the subscribe button under the 'stay informed' section to receive updates as work progresses on this important mahi.

We’re working hard to improve how we connect with you, and the communities that make up our amazing city.

We’ve heard that the way we engage hasn’t always worked for everyone, so we’re making changes. We want to make it easier for everyone to share their views and to see how that input helps shape Council decisions. A new Engagement Framework and Action Plan will drive this.

Work on this project has been grounded in your past feedback and shaped by recent conversations with community. From this, we developed a set of Engagement Principles that aim to guide both the quality and intent of our engagement improvements - to make every interaction more inclusive, transparent, and meaningful.

Introducing our draft Engagement Framework

We’re excited to share Te Whiringa – Our Engagement Framework and Action Plan for your feedback.

This framework is our new approach to how we listen, involve, and partner with our communities. It weaves together your voices, Council expertise, and the principles of partnership to strengthen how we work together.

What’s in the Framework?

  • What meaningful engagement looks like at Council
  • What we’ve heard from you
  • Our shared principles and commitments
  • The six priority areas where we’ll focus our efforts to improve
  • Practical ways we’re changing how we engage across the city

On this page you can view our ‘At a glance’ summary so you can quickly understand what it’s about, or you can take the time to read the full draft Te Whiringa Engagement Framework document, before you have your say. We also have a separate copy of the Action Plan (also available in the full Engagement Framework document).

Then you can vote on the ideas you like below, and submit your own. You can also complete our survey to give detailed feedback and go into the draw to win a $500 Prezzy Card.

You can find hard copies and other ways to share your thoughts at your local Neighbourhood Hub.

There will also be opportunities to chat with us about this mahi, we’ll be out and about in the city over the next few weeks.

  • Tuesday 8 July 12.30-2.30pm at Avalon Park
  • Saturday 12 July 9am-12noon at Naenae Village Market
  • Saturday 19 July 9am-12noon at Riverbank Market
  • Saturday 26 July 10am-1pm at Wainuiomata Hub Market

Consultation runs from Monday 7 July 2025 to midnight Sunday 3 August 2025

Stay updated

Click the subscribe button under the 'stay informed' section to receive updates as work progresses on this important mahi.

  • Tell us your feedback - Be in to win a $500 Prezzy card

    This framework is our new approach to how we listen, involve, and partner with our communities. It weaves together your voices, Council expertise, and the principles of partnership to strengthen how we work together.

    You can view our ‘At a glance’ summary to quickly understand what it’s about, or you can take the time to read the full draft Te Whiringa Engagement Framework document. We also have a separate copy of the Action Plan (also available in the full Engagement Framework document).

    Now we're checking in with you, we want to know if we're on target or if there's something we've missed. The survey will take you through the key parts of the Framework and Action Plan and ask for your feedback on each. It should take approximately 10 minutes to complete.

    Survey closes midnight Sunday 3 August

    Information you provide in this survey is collected by our survey provider Engagement HQ, and accessible to Hutt City Council staff. View our Privacy Statement for information on what data we collect and how it is used.

    Take Survey
    Share Tell us your feedback - Be in to win a $500 Prezzy card on Facebook Share Tell us your feedback - Be in to win a $500 Prezzy card on Twitter Share Tell us your feedback - Be in to win a $500 Prezzy card on Linkedin Email Tell us your feedback - Be in to win a $500 Prezzy card link
  • CLOSED: This survey has concluded.

    Draft Engagement Principles

    To help set the foundations for our future engagement we've come up with a set of principles. We put these together based on what we heard from you about the way we consult, and international best practices. In our testing, we heard the principles are ambitious, which is what we want them to be.

    These principles aren't a detailed list of all the ways we're looking to improve how we engage. That will come in the plan we'll put together. These principles will be a commitment to you. About how we ask for your feedback, how we'll listen, and how you'll know the influence you had on the decisions we make.

    Now we're testing them with you, we want to know if we're on target or if there's something we've missed.

    Survey closes 5pm Sunday 13 April

    Information you provide in this survey is collected by our survey provider Engagement HQ, and accessible to Hutt City Council staff. View our Privacy Statement for information on what data we collect and how it is used.  

    Share Draft Engagement Principles on Facebook Share Draft Engagement Principles on Twitter Share Draft Engagement Principles on Linkedin Email Draft Engagement Principles link
Page last updated: 25 Jul 2025, 10:37 AM