Your voice matters: Improving our engagement
We’re working hard to improve how we connect with you, and the communities that make up our amazing city.
We’ve heard that the way we engage hasn’t always worked for everyone, so we’re making changes. We want to make it easier for everyone to share their views and to see how that input helps shape Council decisions. A new Engagement Framework and Action Plan will drive this.
Work on this project has been grounded in your past feedback and shaped by recent conversations with community. From this, we developed a set of Engagement Principles that aim to guide both the quality and intent of our engagement improvements - to make every interaction more inclusive, transparent, and meaningful.
Introducing our draft Engagement Framework
We’re excited to share Te Whiringa – Our Engagement Framework and Action Plan for your feedback.
This framework is our new approach to how we listen, involve, and partner with our communities. It weaves together your voices, Council expertise, and the principles of partnership to strengthen how we work together.
What’s in the Framework?
- What meaningful engagement looks like at Council
- What we’ve heard from you
- Our shared principles and commitments
- The six priority areas where we’ll focus our efforts to improve
- Practical ways we’re changing how we engage across the city
On this page you can view our ‘At a glance’ summary so you can quickly understand what it’s about, or you can take the time to read the full draft Te Whiringa Engagement Framework document, before you have your say. We also have a separate copy of the Action Plan (also available in the full Engagement Framework document).
Then you can vote on the ideas you like below, and submit your own. You can also complete our survey to give detailed feedback and go into the draw to win a $500 Prezzy Card.
You can find hard copies and other ways to share your thoughts at your local Neighbourhood Hub.
There will also be opportunities to chat with us about this mahi, we’ll be out and about in the city over the next few weeks.
- Tuesday 8 July 12.30-2.30pm at Avalon Park
- Saturday 12 July 9am-12noon at Naenae Village Market
- Saturday 19 July 9am-12noon at Riverbank Market
- Saturday 26 July 10am-1pm at Wainuiomata Hub Market
Consultation runs from Monday 7 July 2025 to midnight Sunday 3 August 2025
Stay updated
Click the subscribe button under the 'stay informed' section to receive updates as work progresses on this important mahi.