Your voice matters: Improving our engagement

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Consultation on our engagement principles has concluded, and we've finalised the principles based on the feedback we received. We're working on the draft framework and action plan and will be back for engagement on those documents later this year.

We’re working on a project to improve how we connect with you and our many communities. Our goal is to make it easier for everyone to share their thoughts and see how their feedback influences Council decisions. We’ve also heard that our current engagement methods don’t always work for everyone—so we’re creating a plan to improve, we will call this our Engagement Framework and Action Plan.

To start, we’ve reviewed past feedback and spent time in the community to understand what we can do better. From these insights, we drafted a set of Engagement Principles to guide our work, then tested these with a group of community members who agreed they set the right direction but mentioned they are ambitious - that's right! These principles reflect our commitment to meaningful engagement, and while ambitious, they set a strong foundation for change. Change won’t happen overnight, but we’re taking the right steps to get there - take a look at 'Our engagement progress' document to learn more.

You can see the endorsed and final Engagement Principles below.

What happens next?

Now that we have the principles finalised, we'll keep working on the Engagement Framework and Action Plan which will set out the details of how we improve the way we engage. During this time, we'll keep talking to groups across the city to make sure we're on track. Once our draft is ready, we'll reach out in different ways to hear your thoughts.

How do I stay updated?

We’ll keep this page updated as the work progresses, so be sure to check back! You can also click the subscribe button under the 'stay informed' section to receive updates.

We’re working on a project to improve how we connect with you and our many communities. Our goal is to make it easier for everyone to share their thoughts and see how their feedback influences Council decisions. We’ve also heard that our current engagement methods don’t always work for everyone—so we’re creating a plan to improve, we will call this our Engagement Framework and Action Plan.

To start, we’ve reviewed past feedback and spent time in the community to understand what we can do better. From these insights, we drafted a set of Engagement Principles to guide our work, then tested these with a group of community members who agreed they set the right direction but mentioned they are ambitious - that's right! These principles reflect our commitment to meaningful engagement, and while ambitious, they set a strong foundation for change. Change won’t happen overnight, but we’re taking the right steps to get there - take a look at 'Our engagement progress' document to learn more.

You can see the endorsed and final Engagement Principles below.

What happens next?

Now that we have the principles finalised, we'll keep working on the Engagement Framework and Action Plan which will set out the details of how we improve the way we engage. During this time, we'll keep talking to groups across the city to make sure we're on track. Once our draft is ready, we'll reach out in different ways to hear your thoughts.

How do I stay updated?

We’ll keep this page updated as the work progresses, so be sure to check back! You can also click the subscribe button under the 'stay informed' section to receive updates.

  • CLOSED: This survey has concluded.

    Draft Engagement Principles

    To help set the foundations for our future engagement we've come up with a set of principles. We put these together based on what we heard from you about the way we consult, and international best practices. In our testing, we heard the principles are ambitious, which is what we want them to be.

    These principles aren't a detailed list of all the ways we're looking to improve how we engage. That will come in the plan we'll put together. These principles will be a commitment to you. About how we ask for your feedback, how we'll listen, and how you'll know the influence you had on the decisions we make.

    Now we're testing them with you, we want to know if we're on target or if there's something we've missed.

    Survey closes 5pm Sunday 13 April

    Information you provide in this survey is collected by our survey provider Engagement HQ, and accessible to Hutt City Council staff. View our Privacy Statement for information on what data we collect and how it is used.  

    Consultation on our engagement principles has concluded, and we've finalised the principles based on the feedback we received. We're working on the draft framework and action plan and will be back for engagement on those documents later this year.
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